cancel
Showing results for 
Search instead for 
Did you mean: 

replace/move DA server

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

can someone help me find instructions on the process for moving DA to a new server?

 

EDIT: sorry forgot to say we're running DA8 SP4

1 ACCEPTED SOLUTION

Accepted Solutions

Liam_Finn1
Level 6
Employee Accredited Certified

 

Use these steps to move DA to a new server

FYI it is easier if the new server uses the same name as the old server

 

Below is the link to the steps to make the move

http://www.symantec.com/business/support/index?page=content&id=TECH55065

View solution in original post

3 REPLIES 3

Liam_Finn1
Level 6
Employee Accredited Certified

 

Use these steps to move DA to a new server

FYI it is easier if the new server uses the same name as the old server

 

Below is the link to the steps to make the move

http://www.symantec.com/business/support/index?page=content&id=TECH55065

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

EDIT--Must have been a delay, didn't see Scanners post! :)

 

What version?

Article URL http://www.symantec.com/docs/TECH55065


How to move Compliance Accelerator (CA) or Discovery Accelerator (DA) to a new server

Solution


OBJECTIVE:
It is very important to use the same existing Compliance Accelerator (CA) or Discovery Accelerator (DA) Configuration database after moving the CA or DA installation to a new server.  The Configuration database maintains key settings used to fine tune the operations of CA or DA searches, exports,,,etc.  The configuration settings are based on Customer ID.  If a connection is made to an existing  database instead of following the resolution listed below,  the customer ID is changed and the configuration settings will not be preserved.  After the changes below have been made the Customer database will automatically be available.


RESOLUTION:
1. Install prerequisite software on the new server as described in the Installing and Configuring Guide (See related documents below).

2. Stop the existing Enterprise Vault Accelerator Manager Service.

3. Backup the CA or DA Configuration and Customer databases.

4. Install but DO NOT configure CA or DA on the new server.

5. If started, stop the Enterprise Vault Accelerator Manager Service.

6. For versions prior to CA or DA 8.x, copy the license into the Accelerator installation folder; by default: Program Files\Enterprise Vault Business Accelerator

7. Copy the following four files from the original server to the installation folder of the new server:

AcceleratorManager.exe.config
AcceleratorManagerConsole.exe.config
AcceleratorService.exe.config
ADSynchroniser.exe.config

8. Modify the following three (3) tables in the CA or DA Configuration database.  Replace the original NetBios server name with the new NetBios server name.

 
Table Name Column Value
tblCustomer IIS NewNetBiosName


 
Table Name Column Value
tblGroup Name NewNetBiosName


 
Table Name Column Value
tblServer Name NewNetBiosName


Open SQL Query Analyzer and run the following queries separately against the Configuration database.  Replace bold items with the correct server name values:

UPDATE tblCustomer SET IIS = 'NewNetBiosName' WHERE IIS = 'OldNetBiosName'

UPDATE tblGroup SET Name = 'NewNetBiosName' WHERE Name = 'OldNetBiosName'

UPDATE tblServer SET Name = 'NewNetBiosName' WHERE Name = 'OldNetBiosName'


9. Start the Enterprise Vault Accelerator Manager Service.

10.  The CA/DA IIS virtual directories will need to be manually created on the new server:
 
  • Open the EVBAAdmin web page
  • Right click on the Customers (one at a time)
  • Select Check Virtual Directory


11. Uninstall CA or DA from the original server.

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

sorry, totally forgot to write that we're on DA8 SP4. i edited the main post as well.