Hey Guys,
I am back with a new tool that helps in troubleshooting Netbackup SharePoint Agent Configurations.
SharePoint Configuration Troubleshooter (SPCT.exe ) is a GUI based tool that will help the support and customers troubleshoot issue related to SharePoint Agent configuration. We need to run it from server specified as backup client in NetBackup policy.
It generates a detailed report on any issues found during the check up, Suggests the troubleshooting steps and points to the NetBackup Admin Guide Section to do it. This tool is widely used by backline and frontline engineers to troubleshoot SharePoint Enviornments.
DISCLAIMER - This is a not a official released tool by symantec.
Starting the troubleshooter for SharePoint Agent.
Checking Configurations for SharePoint Server : node3
NBU Verion and Patch Level : 7.6.0.1
-- Checking for account credentials for Netbackup Client Service.
The Netbackup Client Service on host node3.spfarm.com is running as : spfarm\administrator
-- Checking Host Properties for this client - node3.spfarm.com
Host Properties for server node3.spfarm.com is set as : spfarm\cft
-- Validating User Account specified in 'NBU Central Admin -> Host Properties -> Clients -> Window Clients -> Sharepoint'
User Account - spfarm\cft
-- Attempting LogonUser.
LogonUser() is successful for user account : spfarm\cft
-- Trying to Impersonate User.
Successfully impersonated user account : spfarm\cft
-- Checking for SharePoint version compatibility With .Net framework version.
SharePoint 2010 is installed on this machine, Version and Patch Level : 14.0.6029.1000
-- Looking for minimum required .net version (3.5)
Minimum required .Net version is installed
-- Checking for Allow Logon on Locally privilege for account - spfarm\cft.
Allow Logon on Locally privilege : The account the required Privilege.
-- Checking for Replace Process Level Token privilege for account - spfarm\cft.
Replace a Process Level Token privilege : The account has the required Privilege.
-- Checking for Log on as a service privilege for account - spfarm\cft.
Log on as a service privilege : The account has the required Privilege.
-- Checking for Publisher's Certificate Revocation in Internet Explorer.
Publisher's Certificate Revocation is : CHECKED
This can casue the backups to fail with status 2 on slow network connections.
Please UNCHECK 'Internet Explorer -> Tools -> Internet Options -> Advanced tab -> Check for publisher's certificate revocation'
-- Checking for Server Certificate Revocation in Internet Explorer.
Server Certificate Revocation is : CHECKED
This can casue the backups to fail with status 2 on slow network connections.
Please UNCHECK 'Internet Explorer -> Tools -> Internet Options -> Advanced tab -> Check for Server Certificate Revocation'
-- Executing command : gpresult /R /SCOPE USER /USER spfarm\cft on host : node3
Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001
Created On 3/7/2014 at 5:45:56 PM
RSOP data for SPFARM\cft on NODE3 : Logging Mode
-------------------------------------------------
OS Configuration: Member Server
OS Version: 6.1.7600
Site Name: N/A
Roaming Profile: N/A
Local Profile: C:\Users\cft
Connected over a slow link?: No
USER SETTINGS
--------------
CN=CFT,CN=Users,DC=spfarm,DC=com
Last time Group Policy was applied: 3/3/2014 at 4:38:58 PM
Group Policy was applied from: WIN2k12DC.spfarm.com
Group Policy slow link threshold: 500 kbps
Domain Name: SPFARM
Domain Type: Windows 2000
Applied Group Policy Objects
-----------------------------
N/A
The following GPOs were not applied because they were filtered out
-------------------------------------------------------------------
Default Domain Policy
Filtering: Not Applied (Empty)
Local Group Policy
Filtering: Not Applied (Empty)
The user is a part of the following security groups
---------------------------------------------------
Domain Users
Everyone
WSS_ADMIN_WPG
BUILTIN\Administrators
BUILTIN\Users
REMOTE INTERACTIVE LOGON
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
This Organization
LOCAL
Domain Admins
Denied RODC Password Replication Group
High Mandatory Level
Checking Configurations for Backend Server : node3
-- Checking for status of Network File System Service.
Client for NFS service is installed and Running.
Checking Configurations on default Master Server : node3
Suggested Distributed Application Restore Mapping for this SharePoint Farm.
Application Host Component Host
This appears to be a standalone installation of SharePoint.
-- Farm Details
Servers in the Farm are listed below.
Default Master Server : node3.spfarm.com
Frontend Server : node3
Backend Server : node3
-- Trying to dry launch spswrapper.exe with user account : spfarm\cft
SPSWrapper.exe process successfully launched.
SPSWrapper.exe would run for 30 seconds. Look in Task Manger to verify.
Please make sure that above user account is a added in Farm Administrator list in SharePoint.
Failing which the backups could fail with status 2 or it can result in absence of Microsoft SharePoint Resources node in BAR Gui
Please correct issues marked in RED and then check again. Thank You.
Video Reference.
How to configure sharepoint Agent for NetBackup : https://www-secure.symantec.com/connect/videos/how-configure-sharepoint-backups-sharepoint-agent-netbackup
Trouble-shooter Configuration Check is Complete. Thank You.
