06-01-2017 03:22 AM
I have one user who is having problems restoring from a delgate Mailbox he has Full Mailbox Access to. Whenever he tries to restore an email he gets the error:
'Could not process the selected items - Reason: A Server Error Has Occurred'
Other users with access to this Mailbox are able to restore items without issue. The affected user can restore items to his own Mailbox without issue.
I have checked all Mailbox permissions, I have added the persmissions specifically on the Vault side and I have a run a Vault Synch on his account but nothing has worked.
Does anyone have any suggestions at all please?
07-10-2017 03:56 AM
this Partner page is hardly ever visited by anyone.
Always best to post product-related queries in the relevant product page.
The EV forum has better visibility.