agent error

[userconnect]

Hello,

I have a problem of losing arbitrary communication with remote machines with Backup exec2014 running on Windows 2012R2 server.

Any idea please?

here is error log:

[02124] 09/23/15 08:03:23.548 Not adjusting max system cache file size on this version of Windows.

[02252] 09/23/15 08:03:23.595 Waiting on PDDE service start (3600000 milliseconds)
[02252] 09/23/15 08:03:23.595 Error waiting for PDDE service to start: 1060
[02252] 09/23/15 08:03:23.595 PDDE service has not started; continuing...
Treat all LTO devices as if they are in UMD certified device list: DioAllLto = 0x0001
Use UMD certified device list: DioDrivers = 0x0002

[02252] 09/23/15 08:03:25.283 Read Device Records - start

[02252] 09/23/15 08:03:25.376 Read Device Records - end

[02252] 09/23/15 08:03:25.736 Initializing Storage Manager component processing
[02252] 09/23/15 08:03:25.736 iSCSI Discovery - start

thanks

[CraigV]

Have you made sure that Backup Exec is fully patched by running LiveUpdate?

[userconnect]

yes i am sure that it is fully patched .

i downloaded the latest version of liveupdate and installed the latest hostfix .the server and agents on client machines are updated!!

Any other idea?