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Have you played the V-Ray game yet?

Protect your virtual environment and take part in the new online game by zapping disks, files, data and applications, and avoiding disk failures, malware and fire!  What has your highest score been so far?  Not taken the Symantec V-Ray challenge yet?...

NatalieM by Level 3
Employee
  • 456 Views
  • 3 replies
  • 1 kudos

Resolved! Updates to PartnerNet content

Where/how do we request updates to ParnerNet content? A great document was published by SAMG late last year: http://www.symantec.com/content/en/us/partners/media/samg-qs_mktg.pdf On the Sales tab (http://www.symantec.com/content/en/us/partners/media/...

Marianne by Moderator
Partner    VIP    Accredited Certified
  • 621 Views
  • 6 replies
  • 0 kudos

Resolved! Rewards Points Transfer

I would like to ask that previously i was working with Symantec Partner and i have an account on Symantec forums and i earned some points as well. Now i have switch the job and working with another symantec partner so my new id is associated with Sym...

Saqib_Alam by Level 5
Partner Accredited
  • 484 Views
  • 2 replies
  • 1 kudos

Symantec Live Update

Greetings, i was wondering if we would be able to create a centralized server to Update multiple Symantec products. lets say i have BE2010, SEP12, and NBU7 is there any supported solution for this?

hhbhazem by Level 3
Partner
  • 532 Views
  • 3 replies
  • 1 kudos

Resolved! Problem in Symantec PartnerNet when try to download free softweare

When ever try to  login to Software License Benefits in symantec partnernet and chose for example " Order NFR License" I ercive the fowlowing error: Login Error Your login attempt using single sign-on with an identity provider certificate has failed...

Resolved! How can i get technical support?

Dealer told me, that i can contact some online technical support. In PDF i received there is a number RTSM ID / Support ID that must be entered when i need support. I'm entering it here https://mysupport.symantec.com/verifyaccount.html . This is the ...

krasi1 by Level 2
  • 556 Views
  • 3 replies
  • 0 kudos

License ordering

Hello, As known Symantec Express Licensing SKU's are divided in pools based on the license quantity. I agree with the minimum order quantity of 5 Licenses on pool A, but when it comes to add 2,3 or 4 licenses for the same customer it won't proccess t...

Losid by Level 2
Partner Accredited
  • 583 Views
  • 4 replies
  • 0 kudos

Resolved! register sales

Greetings Im currently a authorized partner, yesterday made my 1st sale of Symantec Endpoint 12.0, i made the purchase thru techdata. My question is where i register that sale in the partner tools website?

acsincpr by Level 2
Partner Accredited
  • 845 Views
  • 4 replies
  • 0 kudos

Resolved! Full backup successful but subsequent diff_incremental of exchange DAG failing with status code 130.

  Hi Everyone, My excahnge DAG issue has been solved. I have created a full backup it is successful. But according to schedule when diff_incremental backup started for the same policy it failed with following error. Can any one suggest to solve the i...

vamsivaddi by Level 5
Partner Accredited Certified
  • 514 Views
  • 1 replies
  • 0 kudos

Support Page Session timeout

Hi,   When logging a Support Case at mysupport.symantec.com and, need more then 5 Minutes to fill out the form, then press on Submit at the URL "https://mysupport.symantec.com/submitcasedeflection.html" I'm getting an JBoss exeption from the Webserve...

mwoj by Level 2
Partner Accredited
  • 526 Views
  • 3 replies
  • 0 kudos

Resolved! Can someone PLEASE fix the Symantec South Africa telephone #s????

...trying to call in, and every number (anything with 011 797 6xxx) comes back with a message stating that the # is not in service. It's making it very hard to follow up on a critical call that was closed without me saying so when the problem still e...

CraigV by Moderator
Partner    VIP    Accredited
  • 427 Views
  • 1 replies
  • 1 kudos

Dell Client Manager 3.2 - support Dell Optiplex 990

Hello,   I checked Dell Client Manger 3.2 user guide and there are listed workstations that support BIOS updates. There are no latest Optiplex stations like 980 and 990? Does anyone knows if it will be updated?   When I create a "BIOS update job" and...

mikizenit by Not applicable
  • 317 Views
  • 1 replies
  • 0 kudos

Wise Installation Studio & Wise Installation Express

Hello everybody I'm looking to replace the references Wise Installation Express and Wise Installation Studio who are obsolete items. Could someone help me to answer right to my customer ?  Thanks !

lpallu by Not applicable
Partner Accredited
  • 234 Views
  • 0 replies
  • 0 kudos

Resolved! Scan engine licensing

Can anyone tell me how Scan Engine is licenced. Is it per server, per user or device Many thanks in advance

diane16 by Not applicable
  • 407 Views
  • 1 replies
  • 0 kudos

Timeout for Creating a Support Case

I wonder what the current timeout value on Symc Website is when creating a Support Ticket? Appearently it seems to be less than 5 minutes, because if I need longer then I get this attached error message.  

mwoj by Level 2
Partner Accredited
  • 247 Views
  • 0 replies
  • 0 kudos

Resolved! Norton partners

Is it possible to buy Norton products direct from symantec for partners pls.   Cheers,   Raj   www.businessparksolutions.com

Rajbps by Not applicable
Partner
  • 505 Views
  • 1 replies
  • 0 kudos

Symantec Enablement Toolkit

Hello all, first of all, the Symantec Enablement Toolkit is a great knowledgebase with lots of Infos, Docs, OfflineTrainings, Demos etc. but it still needs the Enablement Toolkit Application to view all of the content. But our colleagues have restri...

German Phone Support not available?

  Hi, I’ve tried to contact the Global Technical Support - Germany (Number: +49 (0) 69 95 08 62 93) - but nobody is seems to accept/answer the calls. It just keeps ringing.   Is the phone support currently not available?

12345678 by Not applicable
Partner Accredited
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! Hp proliant dl360 server g3

i have a secondhand server, the hard disk has been wiped, when i try to install os , it cannot find the hard drive. it require system recovery disk. can anyone help to overcome this problem. where can i get recovery disk at reasonable price?

srid by Not applicable
  • 806 Views
  • 2 replies
  • 0 kudos