11-01-2012 08:40 AM
Symantec portal my.symantec.com is not work.
In the my and my colleagues is exist more the support case.
If the login the portal my.symantec.com and go to manage case portal is most often response. If the im test putting this information for this form portal is repeate mi this form! This is crazy.
11-01-2012 08:43 AM
Hi,
You can call create case
Regional Support Telephone Numbers:
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
Or
How to create a new case in MySupport
http://www.symantec.com/business/support/index?page=content&id=TECH58873
11-01-2012 08:47 AM
can you try creating a test case, may be registration has been copleted successful.
11-01-2012 09:43 AM
I opened a support ticket seemingly a day before the MySymantec site was updated and now my support ticket has vanished. I can no longer find my support ticket as the format of the case numbers has changed and my MySupport case number is too long now as a result. This is brutal.
12-08-2012 11:14 PM
Escalate this case. This issue is related to Registration, you need to register once again to get the flavour. Long time back i have faced the same trouble.
01-06-2013 02:05 AM
Try once again with Other Browser. Its ressolved now.
01-06-2013 03:37 AM
04-22-2013 03:39 AM
Try firfox browser..
04-22-2013 03:43 AM
...and the last post of mine was over 3 months ago. I think it is safe to assume that the OP sorted this out, so no need to post for the sake of it.
Thanks!