We’ve been listening. And we’ve been working. The Backup Exec Engineering, Product Management and Quality Assurance teams have been working hard to make BE the solution that you relied on and believed in. We’re not all the way there yet, but we are making strides.
On 29 May, we went live with the Beta program for Backup Exec 2012 SP2 and 2010 SP3. The primary focus of the beta for each version is platform support. With a targeted release date of July, the Service Packs will bring support for
But the service packs are more than that. Engineering & Product Management are reacting to what we have heard from our users over the past several months. Overall, there are 100 fixes in 2012 SP2 & 2010 SP3 with key focus on the core product, Exchange, Oracle and Deduplication.
2012 SP2 |
2010 SP3 |
|||
Category |
Fixes |
Category |
Fixes |
|
AVVI |
3 |
Core |
7 |
|
Catalog |
1 |
Dedupe |
7 |
|
Core |
22 |
Exchange |
7 |
|
Exchange |
15 |
Hardware |
1 |
|
Install |
1 |
NDMP |
3 |
|
LiveUpdate |
1 |
Sharepoint |
4 |
|
Media |
5 |
SQL |
1 |
|
NDMP |
4 |
Total |
30 |
|
Oracle |
7 |
|||
RALUS |
1 |
|||
Reports |
1 |
|||
Retention |
1 |
|||
SDR |
1 |
|||
Sharepoint |
5 |
|||
SQL |
1 |
|||
Upgrade |
5 |
|||
Total |
74 |
The current beta program has 2 categories
In the short time the beta has been running, the participants have been very active. With over 230 posts in the Beta forum and 155 incidents reported. Of the incidents reported, there are many that are not actionable issues with the product, but rather questions about the beta itself. This level of conversation provides us the most valuable information we can access. While we are constantly testing in our labs, detailed descriptions of how Backup Exec performs in production environments gives us a better look at how you are using the solution.
We will soon close registration for the beta program as we are nearing our maximum limit. For all news related to the beta, a good link to follow is the Beta Blog.
This is a call to action. Symantec is working hard to listen to our users in their venue of choice, be it Twitter, Google+, Spiceworks our Connect Forums or any other online venue. Make your voice heard. Join the beta, participate in a usability session, talk to engineers and technical support on Twitter. If we don’t know what your pain is, we won’t be able to work to fix it.
Product Marketing Manager
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