Allow me to share some exciting news just announced on May 20, 2015. Backup Exec has received the MSExchange.org 2015 Reader’s Choice award for Exchange Backup! In fact, eleven out of the last twelve years, MSExchange.org readers have ranked Backup Exec as the best Microsoft Exchange backup and recovery solution in the market. #GoSolve
We’re ecstatic about this award and the recognition users are continuing to give to Backup Exec. Our hard work and dedication to make a rock solid product is paying off.
Let’s talk about our journey to get here. Back in 2013 assembled a highly seasoned team; its members ranging from technical support, developers, and product management to explore ways we could address customers top concerns around backup and recovery.
Leadership goals and directions were clear: 1) listen to our customers and their needs, 2) address the top call generating issues, and 3) increase the quality of Backup Exec to such a level that customers would have the highest level of confidence in future Beta releases to use it in a production environment, and fully supported by our developers 24x7.
Also, during this time we implemented new methodologies and best practices. Below are just a few areas that we put into practice.
Shortly after we release Backup Exec 2014, on October 2014 Redmond Third-Party Reader's Choice Awards: Backup Exec receives the Redmond “Platinum” Reader’s Choice Award. More proof that we were back on track!
After the release of Backup Exec 2014 we continued to stay focused on delivering timely release, continued increase in product quality, timely platform support, and all while delivering incremental customer value.
You will continue to see as we go forward in our quarterly release cadence, you can expect that we will continue to stay focused on driving down those top call generating issues via the quarterly updates, timely platform support and addressing our customer’s top needs.
April 2015 we release Backup Exec 15!
We proved not only could we continue to increase quality, we could increase performance for backup and recovery, improve GRT (Granular Restore Technology) and overall reliability, as well as deliver DAY ZERO support for vSphere 6.0.
We also introduced a new lower cost Capacity Edition Lite offering that allows new customers to start small and pay as they grow. For existing customers with active maintenance who want to move from a la carte to Capacity, we’ve made it easy.
Some additional areas that continue to show proof that our hard work is paying off:
We THANK our loyal customers and partners, and we welcome our new customers to the family. You have truly made an impact helping us to improve quality, reliability, and supportability. We hope you see that we are your trusted adviser when it comes to information protection and availability.
As a proud member of the Backup and Recovery Product Management team here at Symantec, we thank you.
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