Top 20 Most Valued Knowledge Base Articles - Updated June 2010

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Top 20 Backup Exec Articles

Rank	Article ID	Article URL
1	274163	How to push install the Backup Exec Remote Agent for Windows Servers for versions 9.x and above
2	285753	Backup Exec 11d Best Practices Guide: Agent for Microsoft Exchange Server
3	191594	Device jobs remain in a "pending" or "Queued" state indefinitely and "scheduled" jobs do not run at ...
4	276904	Backup Exec support of USB and Firewire hard drives for backup-to-disk in a Windows Server environme...
5	287385	How Backup Exec for Windows Servers controls hardware compression on tape devices.
6	298300	Best practices for Backup Exec 12 Agent for Microsoft Exchange Server
7	275658	How to change the Backup Exec database location using BEUTILITY
8	280508	A backup or restore job fails with the error "Final error: 0xe00084ed - A hardware error occurred."
9	191736	The error message "Error 1068: The dependency service or group failed to start" is display...
10	257135	The VERITAS Update Client was not found on your machine. Unable to process the update request is dis...
11	243037	How to perform a local recovery of a Microsoft Windows 2000/2003 Small Business Server
12	294396	The Backup Exec Device and Media Service fails to start with the error "The Backup Exec Device and M...
13	276639	Backup job fails with the error 0xe00084f4 An unknown error has occurred when running a backup job t...
14	237737	Network Attached Storage (NAS) appliance compatibility with Backup Exec 9.x, 10.x, 11.x, and 12.x (N...
15	315592	A job warning alert "The Symantec ThreatCon Level is not up-to-date" is generated in Backup Exec 12....
16	305909	The first scheduled run of a backup job post Daylight Saving Time (DST) changes, may not occur if th...
17	287693	Backup Exec for Windows Servers: Daylight Saving Time change causes missed backup jobs
18	299316	Understanding backup methods and their advantages
19	308627	The Utility jobs in Backup Exec will not run until the server is paused/unpaused in the Backup Exec ...
20	252049	Event ID 57755: "Backup Exec Alert: Job Complete Exceptions" is reported when a VERITAS Backup Exec ...

Top 20 NetBackup Articles

Rank	Article ID	Article Title
1	305549	How to configure NetBackup for SharePoint 2003/2007 document level backup and restore from version 6...
2	275330	STATUS CODE: 99 "NDMP backup failure" occurs when backing up a NDMP client.
3	329318	DOCUMENTATION: How to configure NetBackup for Exchange 2007 backup running Clustered Continuous Repl...
4	295342	HOWTO: Use NetBackup to perform a restore for a total and complete recovery of Windows XP, 2000, 200...
5	288273	STATUS CODE 6: NetBackup Oracle RMAN backups are failing with a NetBackup Status Code 6 (the backup ...
6	193085	DOCUMENTATION: What are the different fields in "bpimagelist -l" output?
7	295563	GENERAL ERROR: Duplication jobs fail with Status Code 191 (no images were successfully processed)" a...
8	296341	THIRD PARTY: Windows 2003 client backups exit with status 24 when the network is heavily loaded.
9	279997	When trying to back up mapped network drives on Windows, the backup fails with status 71: none of th...
10	278533	STATUS CODE: 800, NetBackup 6.0 jobs are failing with Status 800 (resource request failed).
11	267137	DOCUMENTATION: How to migrate the NetBackup catalog information from one platform to another (UNIX t...
12	282865	DOCUMENTATION:  Best Practice recommendations for enabling and gathering Veritas NetBackup (tm) 6.0 ...
13	276373	DOCUMENTATION: How to troubleshoot Microsoft SQL Server database backup issues
14	301777	Supported versions and install methods for NetBackup 6.5.x in Microsoft Windows Server 2008.
15	297459	RedHat Linux 5 NetBackup client backups fail with a NetBackup Status Code 57 (client connection refu...
16	264767	DOCUMENTATION: NetBackup multi-version co-existence: what combinations of  6.5.X, 6.5, 6.0, 5.1, 5.0...
17	278503	In-depth Troubleshooting Guide for Exit Status Code 50 in NetBackup Server (tm) / NetBackup Enterpri...
18	285057	STATUS CODE: 23, 24, 25, 53 sporadic backup failures with the error "(11) network write() error" on ...
19	279611	STATUS CODE: 233 VERITAS NetBackup (tm) returns premature end of file errors on True Image Restore f...
20	269969	Status 71 backup of client server_name exited with status 71 (none of the files in the file list exi...

Top 20 Enterprise Vault Articles

Rank	Article ID	Article Title
1	296572	Symantec Enterprise Vault support for Microsoft Outlook 2003 Service Pack 3 (SP3) and Outlook 2007 S...
2	318415	Event Id's 2776, 2850, and 2273 can be received on messages with embedded attachments during an arch...
3	317967	After Installing and Configuring Enterprise Vault (EV) Reports for version 8.0, cannot access Site S...
4	319355	How to configure immediate archiving of an Exchange user mailbox in Enterprise Vault (EV).
5	292420	How to determine if there are indexes that are failed, rebuilding or in an offline state.
6	307317	Enterprise Vault (EV) Support for Microsoft System Center Operations Manager (SCOM) 2007
7	307857	File types that Enterprise Vault can convert for indexing
8	293475	An upgrade to either Enterprise Vault 7 Service Pack X , Enterprise Vault 2007 Service Pack X or Ent...
9	297740	Enterprise Vault Storage and Task Controller services stop because Message Queue (MQ) messages canno...
10	281728	Archived messages are displayed with an "Unread mail" icon instead of an Enterprise Vault icon in th...
11	280196	How to remove automatically set permissions from an archive using Enterprise Vault Policy Manager (E...
12	285115	Using and configuring auditing for Enterprise Vault for Microsoft Exchange.
13	289744	User prompted for password authentication when trying to open archived items in Microsoft Outlook
14	284956	How to migrate users from one Exchange server to another
15	285469	Microsoft Outlook clients on Citrix Presentation servers running Terminal Services are unable to vie...
16	284873	The error  "Error 2297 Error whilst enabling mailbox for user, Unable to get Welcome Message deliver...
17	273154	How to remove Enterprise Vault (EV) properties from vault enabled mailboxes
18	281739	Event ID: 3231: Could not get a MAPI session from the session pool
19	284889	How to move Microsoft Message Queues (MSMQ) on an Enterprise Vault (EV) server.
20	297478	Error message:  Event ID: 3250 and or 3288 The following message could not be archived as it may be ...