|There are 227260 archived items in Vault Store 'xyz' that are waiting to be indexed.|
Example symptoms: There may be Help Desk calls because users of the search applications cannot find newly-archived items.
What should be my first step to solve this problem? Should I try a synchronization with the Index Wizard? Is a sychronization risky?
Solved! Go to Solution.
I would try a couple of things:
a/ Is in the Indexing Service running?
b/ Try a search against an archive in that vault store. What happens? 'Loading' an index like this will trigger it to be updated.
Index Service is running. I did a restart as well.
I have no rights to search archives of other users than my own. Or did I get you wrong. I'm not familiar jet with all EV functions. "Storage Management" is the right place?
All Index locations are in backup mode, should this be a problem? Our backup software isn't able to get them out of backup mode automatically.
I'm a little bit worried about the backup mode. Our backup and storage guys are on holidays, and so are my colleagues as well.
I put the EV Servers and the Index out of backup mode. This makes sure, everything's working. But should I get them all back into backup mode during new year's eve? This won't happen automatically if I get you guys right, because there must be something wrong with the backup software.