I have been getting this weird error on one of our EV server.
Log Name: Veritas Enterprise Vault Source: Enterprise Vault Date: 16.04.2019 11:09:15 Event ID: 41352 Task Category: Index Volumes Processor Level: Error Keywords: Classic User: N/A Computer: servername Description: IIS 8.5 Detailed Error - 500.21 - Internal Server Error
Usually, I have seen this event for specific index volumes.
These started appearing after we upgraded from EV 11.0.1 to EV 12.3.2
The IIS Logs are showing the below repeatedly:
2019-04-16 09:14:16 127.0.0.1 POST /EVIndexing/Velocity.aspx v.app=api-soap& 80 domain\vsa 127.0.0.1 - - 500 21 13 0 2019-04-16 09:14:16 127.0.0.1 POST /EVIndexing/Velocity.aspx v.app=api-soap& 80 domain\vsa 127.0.0.1 - - 500 21 13 10
Any ideas what could be causing this? I will try resetting the indexing engine to see if it helps.
Solved! Go to Solution.
I reset the indexing engine and now the Indexing service fails to start with event 41293 but same description.
I have gone through all the recommendations on:
But Indexing service still wont start.
Accessing /evindexing/velocity.aspx locally gives error like this:
HTTP Error 500.21 - Internal Server Error Handler "PageHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler" in its module list
A lot of forums and other discussion mention that running aspnet_regiis.exe -i will fix the problem.
I have tried this but it does not help either. For some reason the ASP.NET 4.5 installation isint being considered complete?
Will have to open a case with support I guess.