Hi all,
So, I have an Enterprise Vault server that is running EV 8.0 SP2. This was a fresh install, not an upgrade. I was planning to upgrade this server to 8.0 SP4, but the install check fails on "incompatible operating system", and refuses to proceed with installation. The server is installed with 32-bits Windows Server 2008 Enterprise SP2 (not R2), and according to the compatibility charts, no 32-bit versions of Server 2008 are compatible with Enterprise Vault. Interestingly, no complaints were lodged when installing 8.0 SP2 on the same OS.
So, a couple of questions:
1. Is this truly incompatible, or is there a way around the install check that would allow install to complete?
2. In case of the latter, what would the consequences be?
And, should an in-place upgrade be impossible:
What would you recommend in terms of getting the data onto a compatible (and upgradeable) server? I have another physical server set up with a compatible OS that can be used as a new EV server. From my point of view, two routes are possible:
1. Move all the data and basically do a server replacement along the lines of the "How to move Enterprise Vault" method as listed in
http://seer.entsupport.symantec.com/docs/293911.htm
2. Set up new server in same site, and move all tasks, archives etc using the Move Archive task or other applicable method
The first seems to me to be slightly overkill and risky, the second (in my experience, YMMV) is very time-consuming.
Any help appreciated.