Just one question regarding ev license, now we have 500 ev email archive users and we purchase additional 200 license. may I have the step how to add the new 200 license to our existing server?
If you get a new license file, place that in the EV program folder (c:\program files (x86)\Enterprise Vault\ or wherever you installed it). Restart the Admin service. This restarts ALL EV services, except the EV SMTP Service.
When restarted, the license file is no longer in that flder, but has been moved to c:\program files (x86)\Enterprise Vault\Installed Licenses
Simple as that.
If you did not get a new license file, don't panic. EV license is a 'gentlemans agreement' between you and Veritas. There is no check to count that number of archived mailboxes vs the licensed amount of mailboxes. This may change in the future, and obviously, you need to stay compliant.