10-24-2011 08:24 AM
Hi,
Solved! Go to Solution.
10-27-2011 02:01 PM
http://www.symantec.com/business/support/index?page=content&id=HOWTO37236#v11740082
"Add server to intranet zone (Exchange Outlook setting)" with the value equal to the server name (ex. vaultserver) in exch 2003+ vault 8.0.4 worked but in ev9.0.2+exch2010 only work with FQDN (ex. vaultserver.lab.local)
PS: This behavior also occur with a new windows profile.
10-24-2011 09:43 AM
don't suppose you could post a client log when it attempts to connect and it asks for credentials?
10-24-2011 01:31 PM
Hi JesusWept2 you want this log? rigth? http://www.symantec.com/business/support/index?page=content&id=TECH146985
10-24-2011 01:53 PM
what'd be great is if you hold CTRL-SHIFT and press one of the EV icons such as Store In Vault, Restore From Vault etc, then from the popup choose Maximum Tracing and then restart Outlook, if you then reproduce the issue, hold CTRL and one of the EV icons, this will open the log in notepad.
Save the log out and then attach it here if you can?
10-25-2011 12:42 AM
Hi
Just upload the file:
some extra information:
@25/10/2011 07:20:24 - Try to access an archive item and did not put the password, couldn´t access the item
@25/10/2011 07:21:00 - Try to access an archive item, put the password and access the item
https://skydrive.live.com/redir.aspx?cid=9e3b7420791b7748&resid=9E3B7420791B7748!204
10-25-2011 12:44 AM
Just found how to upload the file.
10-26-2011 01:25 AM
I try to store in log, and I was asked for credential as well, attached the client log of this test .
10-27-2011 02:01 PM
http://www.symantec.com/business/support/index?page=content&id=HOWTO37236#v11740082
"Add server to intranet zone (Exchange Outlook setting)" with the value equal to the server name (ex. vaultserver) in exch 2003+ vault 8.0.4 worked but in ev9.0.2+exch2010 only work with FQDN (ex. vaultserver.lab.local)
PS: This behavior also occur with a new windows profile.