An error has occurred during report processing

[rghenriques]

Hi all
I have EnterpriseVault V7.5 and we had this error: “An error has occurred during report processing” on the fowling reports:
 
Data Analysis Reports
            Duplicate Files on a Server
            Duplicate Files Summary
            Inactive Files on a Server by User
            Inactive Files Summary
 
Operation Reports
            Archived Items Access
            Archived Items Access Trends
            Vault Store Usage by Archive
            Vault Store Usage by Billing Account
 
Anyone have any ideas to solve this problem?
 
Thank you  

[TonySterling]

So some of the reports work?

Do you have FSA? 

What version of SQL reporting are you?

[JesusWept3]

Data Analysis Reports
            Duplicate Files on a Server
            Duplicate Files Summary
            Inactive Files on a Server by User
            Inactive Files Summary
 
As tony suggested, the above all require FSA reporting to be enabled and a full scan to be completed


Operation Reports
            Archived Items Access
            Archived Items Access Trends

The above require Enterprise Vault Auditing to be enabled

            Vault Store Usage by Archive
            Vault Store Usage by Billing Account

The above won't work on x64 bit versions of SQL Reporting Services
 

[rghenriques]

Hi Jesus and Tony,

Thank you for your explanation, but is any workaround to make this reports to be functional in x64 Bits?

Thanks
Rui

[TonySterling]

Not at this time.

Regards,

[JesusWept3 · Accepted solution]

No there isn't unfortunately as the reports use calls to NET Framework 1.1 only available in the x86 version of that NET Framework The workaround is simply to use Usage.asp and listvaults.asp