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Anyone allow users to restore items from the Vault and also delete items from the Vault

RichardH2
Level 2

  We have selected to give our users the option to, restore items, and delete items from the E.V. This allows the user to restore items that have been archived and then transfer these items to another user as a set of email messages. When a message is restored from the E.V. and then re-archived by policy or a manual E.V. store, a second message is created in the archive that is the same as the original message.

  This process creates a second message that may not get purged by the user in the future when the message does not have an expiry set. The issue with this process is that for discovery messages may exist that the user thought were deleted from the E.V. archive. Is there a way to have the restore from archive remove the original message since the message is now in the users Email database and eligible for archive depending on the policy for that message.

Any thoughts on this would be greatly appreciated.

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JesusWept3
Level 6
Partner Accredited Certified
ah sorry i automatically assumed exchange, for domino i'm really not sure, you should probably open a support case cos it sounds like a bug to me if you can repro it at will
https://www.linkedin.com/in/alex-allen-turl-07370146

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3 REPLIES 3

JesusWept3
Level 6
Partner Accredited Certified

If you are restoring an item from a shortcut and it get's rearchived and you have a duplicate then this is unexpected behavior as EV should detect that it already exists in the archive and just change it back to a shortcut

that is unless something is fundamentally changing on the item to make EV believe its a brand new item (perhaps a reply to?)


Unfortunately the only process that has a Delete upon restore is the Export Wizard through the VAC when you specify a folder to export to

https://www.linkedin.com/in/alex-allen-turl-07370146

RichardH2
Level 2
I agree with you that the message should be re archived and was wondering if there is an issue with 8.0 sp4 and Lotus Domino. The message has not changed and even the EV tags in the document properties appear to be the same as the originally archived document.

JesusWept3
Level 6
Partner Accredited Certified
ah sorry i automatically assumed exchange, for domino i'm really not sure, you should probably open a support case cos it sounds like a bug to me if you can repro it at will
https://www.linkedin.com/in/alex-allen-turl-07370146