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Archive Explorer Audit or Usage reporting

pjglick
Level 4

All,

We are working on finally determining the appropriate expiry time frame. We currently archive all emails after 1 year and leave no stubs\shortcuts.   Are there any audit capabilities or usage reports to determine how often users are actually referring to the archived mail within the explorer.

 

Thanks

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Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

The information about accessing ArchiveExplorer is going to be contained in the IIS logs.  If the users are actually opening the items via ArchiveExplorer you can enable Auditing to be able to get a report on how often users are accessing items.

Have you enabled Auditing?

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2 REPLIES 2

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

The information about accessing ArchiveExplorer is going to be contained in the IIS logs.  If the users are actually opening the items via ArchiveExplorer you can enable Auditing to be able to get a report on how often users are accessing items.

Have you enabled Auditing?

GabeV
Level 6
Employee Accredited

Hello pjglick,

You can use this 'Enterprise Vault Reporting' report:

Archived Items Access report
http://www.symantec.com/docs/HOWTO108049

This report does not have any data to process if Enterprise Vault auditing is disabled. You need to enable auditing from the Administration Console.

How to enable auditing?
https://www-secure.symantec.com/connect/forums/how-enable-auditing

In addition, you need to install Enterprise Vault Reporting:

Prerequisites for Enterprise Vault Reporting
http://www.symantec.com/docs/HOWTO108002

Installing the Enterprise Vault Reporting component
http://www.symantec.com/docs/HOWTO108526

I hope this helps.