12-06-2016 09:10 AM
I need help
I environment is:
Exchange 2010 SP3 RU 15
Enterprise Vault 10.0.4
Outlook 2010 with Outlook add'ins V10.0.0.1354
Up to now, nobody could delete message from there archive. Not the ask me to see what is need for certain user starting delete message from there archive. I follow http://www.veritas.com/docs/000034231 article and the delete button is still not selectable.
Wait for about 1 hour. I test the button is still not selectable and when I try to archive from the outlook the Retention Category is the old one.
What I didn't do?
If a run a DTRACE, what should I look for?
Thank you
Antonio
Solved! Go to Solution.
12-06-2016 10:07 PM
Please check if you have webapp.ini (program files 86\enterprisevault\) if not then create an ANSI file called WebApp.ini within the EV installation folder, then paste following line
ArchiveExplorerDelete=1
Restart EV admin service and IIS admin service, Check archive explorer again.
Reference http://www.veritas.com/docs/000081323
12-06-2016 10:07 PM
Please check if you have webapp.ini (program files 86\enterprisevault\) if not then create an ANSI file called WebApp.ini within the EV installation folder, then paste following line
ArchiveExplorerDelete=1
Restart EV admin service and IIS admin service, Check archive explorer again.
Reference http://www.veritas.com/docs/000081323
12-07-2016 01:56 AM
Thanks Pradeep-Papnai, the delete botton now is working. All I need to do now is change the retention category of the archive itens so I can start deleting .