Archive Explorer error

[yeow_km]

I am having issue with my own EV archive.

Recently I do some housekeeping on my own email and realize that my EV storage is over limit.

I have 9000 items and it exceed the quota of 1500Mb.

I normally do housekeeping using outlook.

I moved some archive emails from EV to another PST file, but I realized that EV still keep a copy of the moved items.

As a result, I am unable to reduce my EV storage to within limits of my quota.

Using Archive Explorer, even if I delete folders and emails, it still remains.

[Nups · Accepted solution]

Hi Yeow_km,

For deleting items from archive explorer you can refer the following technote. Make sure not setting is overiding the other which might prevent you deleting the items.

http://www.symantec.com/docs/TECH46178

Hope this helps.

[yeow_km]

i have already verified that my settings is same with what is mentioned in the technote.

only managed to delete 5% of my emails so far.

[Percy_Vere]

How about using the archive export wizard to export all items over a certain age to a PST?