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Archive Explorer not showing File Archives

Bruce_Crankshaw
Level 6
Partner

Hi All

I have an unusual problem .From my users desktops I can't see any file archives through AE .I can see the file archives through the integrated search  so the permissions are correct .I have deleted the temporary Internet File and Cookies on the Desktop and refreshed .I am using EV 8.0

Any idea's

Thanks in advance

1 REPLY 1

Bruce_Crankshaw
Level 6
Partner

Okay by reseaching this issue on these fourms  I have found the issue ,set AE to open outside of Outlook and I can view all mailbox and file archives I have access to :)If you open AE within Outlook you don't see File Archives by default