06-04-2008 11:26 AM
Solved! Go to Solution.
07-11-2008 05:42 AM
Hi
From my point of view, I would focus on this error:
0000: 4e 6f 74 20 65 6e 6f 75 Not enou
0008: 67 68 20 73 74 6f 72 61 gh stora
0010: 67 65 20 69 73 20 61 76 ge is av
0018: 61 69 6c 61 62 6c 65 20 ailable
0020: 74 6f 20 63 6f 6d 70 6c to compl
0028: 65 74 65 20 74 68 69 73 ete this
0030: 20 6f 70 65 72 61 74 69 operati
0038: 6f 6e 2e 20 20 5b 30 78 on. [0x
0040: 38 30 30 37 30 30 30 65 8007000e
Not enough storage is available to complete this operation.
Is there enough storage?
Everywhere? (Temp drive on EV server, on client, etc)
/Michel
06-04-2008 12:04 PM
06-04-2008 12:04 PM
06-05-2008 07:48 AM
06-05-2008 08:07 AM
06-06-2008 12:09 PM
06-27-2008 08:59 AM
I followed the steps in KB312362 with no change in behavior.
Page file was already set to c:\ 2-4Mb and d:\ 4-4MB
I tried exporting a different archive with the same results.
The process ran for about 14 hours and produced 31 pst files.
I choose to create 200Mb PST files and the files produced are 186-214Mb in size
Event Type: Warning
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6769
Date: 6/27/2008
Time: 6:27:46 AM
User: N/A
Computer: RKWKVS1
Description:
Export Archive Report
Export status: Incomplete
Processing aborted due to an unrecoverable error.
Job Id: Exp3_20080626160642
Archive Name: MAIL2June2007
Vault Id: 1BB4351AC5A8AB14682695E70F4D38BE11110000ppkvs1.
Target PST file location: H:\KVS PST Exports\Frank PST Exports\MAIL2June2007_Export_0001.pst
Number of PST files: 0
Number of items restored: 0
Number of items unable to be restored: 0
Age range filter: <None>
Retention category filter: <None>
Elapsed Export Time: 14:21:03 (hours:minutes:seconds)
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Here is an error message I get repeatedly, I didn't notice it before:
*****************************************
Event Type: Error
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6794
Date: 6/27/2008
Time: 5:02:07 AM
User: N/A
Computer: RKWKVS1
Description:
Error restoring Saveset during export operation.
Job Id: Exp3_20080626160642
Vault Name: MAIL2June2007
Vault Id: 1BB4351AC5A8AB14682695E70F4D38BE11110000ppkvs1.
Saveset Id: 230000000000000~200702011655440000~0~F4D5B86949534CECB83BE72C56F2B31
Reference: RS/GOS
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Data:
0000: 54 68 65 20 64 6f 63 66 The docf
0008: 69 6c 65 20 68 61 73 20 ile has
0010: 62 65 65 6e 20 63 6f 72 been cor
0018: 72 75 70 74 65 64 2e 20 rupted.
0020: 20 5b 30 78 38 30 30 33 [0x8003
0028: 30 31 30 39 5d 0109]
***************************************
What/Where is the "docfile" refered to in the error data?
Here is another error message:
******************************************
Event Type: Error
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6794
Date: 6/27/2008
Time: 6:25:14 AM
User: N/A
Computer: RKWKVS1
Description:
Error restoring Saveset during export operation.
Job Id: Exp3_20080626160642
Vault Name: MAIL2June2007
Vault Id: 1BB4351AC5A8AB14682695E70F4D38BE11110000ppkvs1.
Saveset Id: 471000000000000~200706072004100000~0~3254AAC16E9E483D8E77DBC9F7263FC
Reference: RS/GOS
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Data:
0000: 53 61 76 65 73 65 74 20 Saveset
0008: 64 65 63 6f 6d 70 72 65 decompre
0010: 73 73 69 6f 6e 20 66 61 ssion fa
0018: 69 6c 65 64 2e 20 20 20 iled.
0020: 45 72 72 6f 72 3a 23 31 Error:#1
0028: 20 20 20 43 6f 6e 74 65 Conte
0030: 78 74 3a 23 32 20 20 20 xt:#2
0038: 5b 30 78 63 30 30 34 31 [0xc0041
0040: 61 61 37 5d aa7]
************************************************************
The last error message still points to disk space:
Event Type: Error
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6609
Date: 6/27/2008
Time: 6:27:45 AM
User: N/A
Computer: RKWKVS1
Description:
PST file access error occurred
PST file: H:\KVS PST Exports\Frank PST Exports\MAIL2June2007_Export_0032.pst
Account: \_KVS
Reference: SPA/OMS
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Data:
0000: 4e 6f 74 20 65 6e 6f 75 Not enou
0008: 67 68 20 73 74 6f 72 61 gh stora
0010: 67 65 20 69 73 20 61 76 ge is av
0018: 61 69 6c 61 62 6c 65 20 ailable
0020: 74 6f 20 63 6f 6d 70 6c to compl
0028: 65 74 65 20 74 68 69 73 ete this
0030: 20 6f 70 65 72 61 74 69 operati
0038: 6f 6e 2e 20 20 5b 30 78 on. [0x
0040: 38 30 30 37 30 30 30 65 8007000e
0048: 5d ]
*********************************************
I'm running Outlook 2003, can't determine what SP so I'll upgrade it to SP2.
Thank you for your suggestions. I'll let you know what happens after the Outlook upgrade.
Frank
07-10-2008 03:00 PM
I have upgraded Outlook 2003 to SP2.
Now 87 PST files are created before the exporting fails.
Here is the output report:
**************************************************************
Export Archive Report File
Start date & time: 6/27/2008 11:37:39 AM
Export Settings:
---------------------------------------
=> The archives listed below will be exported to one or more PST files.
=> Age filtering of archived items is off
=> Retention Category filtering of archived items is off
=> Folder filtering of archived items is off
=> New PST files and configuration files will be created in location 'H:\KVS PST Exports\Frank PST Exports\June27'
=> The size of new PST files will be limited to 200 MB
=> The PST folder hierarchy will be constructed under the top level folder of the mailbox
=> New PST files will support multilingual Unicode data but will only be compatible with Outlook 2003 or later
Report file: D:\Enterprise Vault\Reports\Export_20080627113733.txt
Archives to be exported:
---------------------------------------
MAIL2June2007
Time log:
---------------------------------------
Time: 5:25:27 AM
Export of archive MAIL2June2007 failed.
Reason: Unspecified error encountered during export operation. Please check the event log
End time: 5:25:27 AM
Results Summary:
---------------------------------------
MAIL2June2007 : Failed
Unspecified error encountered during export operation. Please check the event log
Storage server: RKWKVS1
Exported = 0; Failed = 0; Remaining = 0 (0%)
Number of PST files/.cfg files created: 0
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0001.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0002.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0003.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0004.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0005.pst
NOTE: ***I deleted some of the log entreis to keep the size of this post down***
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0080.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0081.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0082.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0083.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0084.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0085.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0086.pst
H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0087.pst
Number archives processed: 0
Number archives being processed: 0
Number archives part processed: 0
Number archives not processed: 0
Number archives failed: 1
{end of report}
*************************************************************************
Some error messages:
Event Type: Warning
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6769
Date: 6/28/2008
Time: 5:25:26 AM
User: N/A
Computer: RKWKVS1
Description:
Export Archive Report
Export status: Incomplete
Processing aborted due to an unrecoverable error.
Job Id: Exp3_20080627113739
Archive Name: MAIL2June2007
Vault Id: 1BB4351AC5A8AB14682695E70F4D38BE11110000ppkvs1.pilgrims-us.net
Target PST file location: H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0001.pst
Number of PST files: 0
Number of items restored: 0
Number of items unable to be restored: 0
Age range filter: <None>
Retention category filter: <None>
Elapsed Export Time: 17:47:47 (hours:minutes:seconds)
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Event Type: Error
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6609
Date: 6/28/2008
Time: 5:25:24 AM
User: N/A
Computer: RKWKVS1
Description:
PST file access error occurred
PST file: H:\KVS PST Exports\Frank PST Exports\June27\MAIL2June2007_Export_0088.pst
Account: PILGRIMPRIDE\_KVS
Reference: SPA/OMS
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Data:
0000: 4e 6f 74 20 65 6e 6f 75 Not enou
0008: 67 68 20 73 74 6f 72 61 gh stora
0010: 67 65 20 69 73 20 61 76 ge is av
0018: 61 69 6c 61 62 6c 65 20 ailable
0020: 74 6f 20 63 6f 6d 70 6c to compl
0028: 65 74 65 20 74 68 69 73 ete this
0030: 20 6f 70 65 72 61 74 69 operati
0038: 6f 6e 2e 20 20 5b 30 78 on. [0x
0040: 38 30 30 37 30 30 30 65 8007000e
0048: 5d ]
I get three of these error messages:
Event Type: Error
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6794
Date: 6/28/2008
Time: 5:23:30 AM
User: N/A
Computer: RKWKVS1
Description:
Error restoring Saveset during export operation.
Job Id: Exp3_20080627113739
Vault Name: MAIL2June2007
Vault Id: 1BB4351AC5A8AB14682695E70F4D38BE11110000ppkvs1.pilgrims-us.net
Saveset Id: 107000000000000~200706111540470000~0~FD3CFB6FBA06402F84FE166976FAB4B
Reference: RS/GOS
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Data:
0000: 53 61 76 65 73 65 74 20 Saveset
0008: 64 65 63 6f 6d 70 72 65 decompre
0010: 73 73 69 6f 6e 20 66 61 ssion fa
0018: 69 6c 65 64 2e 20 20 20 iled.
0020: 45 72 72 6f 72 3a 23 31 Error:#1
0028: 20 20 20 43 6f 6e 74 65 Conte
0030: 78 74 3a 23 32 20 20 20 xt:#2
0038: 5b 30 78 63 30 30 34 31 [0xc0041
0040: 61 61 37 5d aa7]
I get a one of these error messages about every three seconds from about 6 hours after starting the export until about 5 hours before it fails:
Event Type: Error
Event Source: Enterprise Vault
Event Category: Migrator Server
Event ID: 6794
Date: 6/28/2008
Time: 12:53:24 AM
User: N/A
Computer: RKWKVS1
Description:
Error restoring Saveset during export operation.
Job Id: Exp3_20080627113739
Vault Name: MAIL2June2007
Vault Id: 1BB4351AC5A8AB14682695E70F4D38BE11110000ppkvs1.pilgrims-us.net
Saveset Id: 230000000000000~200702011655440000~0~F4D5B86949534CECB83BE72C56F2B31
Reference: RS/GOS
For more information, see Help and Support Center at http://evevent.veritas.com/rosetta/showevent.asp
Data:
0000: 54 68 65 20 64 6f 63 66 The docf
0008: 69 6c 65 20 68 61 73 20 ile has
0010: 62 65 65 6e 20 63 6f 72 been cor
0018: 72 75 70 74 65 64 2e 20 rupted.
0020: 20 5b 30 78 38 30 30 33 [0x8003
0028: 30 31 30 39 5d 0109]
I'm going to run another export on a different archive to see if I get any different results.
Any other suggestions are welcome and appreciated. Let me know if you need any other info.
Best Regards - Frank
07-11-2008 05:42 AM
Hi
From my point of view, I would focus on this error:
0000: 4e 6f 74 20 65 6e 6f 75 Not enou
0008: 67 68 20 73 74 6f 72 61 gh stora
0010: 67 65 20 69 73 20 61 76 ge is av
0018: 61 69 6c 61 62 6c 65 20 ailable
0020: 74 6f 20 63 6f 6d 70 6c to compl
0028: 65 74 65 20 74 68 69 73 ete this
0030: 20 6f 70 65 72 61 74 69 operati
0038: 6f 6e 2e 20 20 5b 30 78 on. [0x
0040: 38 30 30 37 30 30 30 65 8007000e
Not enough storage is available to complete this operation.
Is there enough storage?
Everywhere? (Temp drive on EV server, on client, etc)
/Michel