09-12-2011 11:37 AM
Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 8418
Date: 9/12/2011
Time: 12:52:08 PM
User: N/A
Computer: EVSERVER31
Description:
Failed to get user groups with domain group error code 53 and local group error code .
Noticed lots of the above events, and EV services were shutting down - as expected with the 10000 errors behaviour.
Ran a dtrace and found lots of entries, all relating to one single user - whose moved items were in the A6 queue.
Stopped services, purged A6 and Admin queues, and restarted services.
The above errors all stopped.
09-12-2011 12:17 PM
bizarre! 53 = "The network path was not found"
09-13-2011 03:30 AM
That error usually occurs if we have trouble getting information back from an LDAP query against the domain when doing name lookups. Did you have any network issues or a GC glitch? It's most likely a one-off occurance which we couldn't automatically recover from, possibly due to the amount of time we were unable to carry out the lookup
09-15-2011 11:06 AM
Thanks Jesus and Nick!
Not aware of any network or GC glitch - did not get any alerts from Exchange or elsewhere. Hopefully like you said some kind of a one-off instance.
Will update if i ever see it again.
:)
09-20-2011 11:48 AM
Unfortunately occurred again on the same server!!!
Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 8418
Date: 9/17/2011
Time: 1:38:59 PM
User: N/A
Computer: EVSERVER31
Description:
Failed to get user groups with domain group error code 53 and local group error code .