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Archive Task state not shown from directory server

bjorn_b
Level 6
Partner Accredited Certified

Hard to find a proper title for this one

The EV Environment consists of two server

On Server 1, I have this issue in System Eventlog:

DCOM got error "2147942487" from the computer 146.2.248.73 when attempting to activate the server:

In addition to this, Archive Task for this server is shown as "Error". When I try to set indexing in backup mode, I get an error on server 2.

On Server 2 I have no system errors and archive task on both server 1 and server 2 is shown as running.

From this server I am also able to set index locations in backup mode for the whole site.

I also saw another strange thing here, and even though this is installed as a part of another directory, the directory service was running. I have stopped and disabled it, but still wonder how that could be. I have never installed this one as a new EV Site.

/bjorn

1 ACCEPTED SOLUTION
4 REPLIES 4

JesusWept3
Level 6
Partner Accredited Certified

" also saw another strange thing here, and even though this is installed as a part of another directory, the directory service was running."

Can you elaborate on that?

Usually when a task is in "Error" its because it can't read the status of the Task Controller service

Probably easiest thing for you to try is running an Update Service Locations

https://www.linkedin.com/in/alex-allen-turl-07370146

bjorn_b
Level 6
Partner Accredited Certified

 

Here is the information from the Update Service Location
 
Update service locations is now complete
 
Admin Service on <SERVERNAME1>: OK
Admin Service on <SERVERNAME1>: OK
Error when checking the NetBios machine name for <SERVER2ALIAS>
The site has 2 servers
 
Server <SERVER2ALIAS>is not available.
 
Check the computer is reachable on the network.
 
Server <SERVERNAME1>
Alias 1: <SERVER1ALIAS>
Enterprise Vault Indexing Service: OK
Enterprise Vault Shopping Service: OK
Enterprise Vault Directory Service: OK
Enterprise Vault Task Controller Service: OK
Enterprise Vault Storage Service: OK
Think I got a bit blind on this one now.
 
 

bjorn_b
Level 6
Partner Accredited Certified

From the other server, everything reports OK. 
Anyone that would like to give me a hint?