12-08-2011 12:33 PM
Hi all :)
We are running EV 8 (yeah I know, I will upgrade it in the new year).
It has been deployed for some time now and is running well except for one user.
He uses a laptop and whenever he connects within the office EV starts archiving and it slows outlook right down for at least an hour. He is in the office every day so its not like there are thousands of emails to archive each day.
I have installed the latest (9.02) outlook http addin but it is still the same
Anyone have any suggestions??
thanks
Tracy
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12-08-2011 08:19 PM
12-08-2011 02:19 PM
Is the client configured for Vault Cache and that is possibly slowing it down? Archiving should not have any effect on the clients speed. Also what version of Outlook is the client running as is it up-to-date? Possible that the client computer has a problem itself. Maybe run a repair on the office install and re-install the EV client on the pc.
12-08-2011 07:03 PM
yes as it is a laptop it is setup for vault cache. It is Outlook 2010
12-08-2011 08:19 PM
12-09-2011 06:36 AM
Might be worth configuring WDS to not index VC, and see if that helps, just to identify one thing or another.
12-19-2011 06:13 AM
What does the client log show?