cancel
Showing results for 
Search instead for 
Did you mean: 

Archive delete error

Vikes_2
Level 6
Hello,
While attempting to delete an archive today I got the following error:

Could not delete the archive 'Homedrive 123' because the Storage Service on 'Vault1.lab.com' is not running
Start the service and try again


So the service is running and I restarted it for grins, still no help.
There are no errors in the Event logs
The server is not in read-only mode
Running USL showed all services were healthy
I was able to delete an archive last week on the same server

This is an FSA archive on W2k3 std sp2 x64 running EV 2007 SP5.

I am wondering if anyone has seen this before, it is a first for me.

Thanks,
Travis
1 ACCEPTED SOLUTION

Accepted Solutions

Vikes_2
Level 6
Ok this is a bit crazy! So the error mentions the Storage service so of course my focus was on the services. I dug a bit deeper into the archive itself and noticed that the default perms for the VSA were showing up as unknown acct. So I then added the VSA in with delete rights and it is now working..

View solution in original post

4 REPLIES 4

Liam_Finn1
Level 6
Employee Accredited Certified
Try a restart of the admin service. It will restart all the EV services. then try to do your delete again

 

Vikes_2
Level 6
Hey Liam,
No go, still gives the same error. I also had the DBAs make sure that we were not seeing any SQL errors and we are not.
Thanks!
Travis

Vikes_2
Level 6
Ok this is a bit crazy! So the error mentions the Storage service so of course my focus was on the services. I dug a bit deeper into the archive itself and noticed that the default perms for the VSA were showing up as unknown acct. So I then added the VSA in with delete rights and it is now working..

Liam_Finn1
Level 6
Employee Accredited Certified
Great

Please mark the thread as solved 

Liam