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Archive explorer structure not same with Outlook file structure

Tolga_Keskin
Level 2

hello,

 

After upgrade Enterprise Vault 9.0 to version 10 some users cannot see archive folder which is imported to vault. But they can see archive folder from archive explorer. I need to add archive folder to outlook file structure again.

 

Pls help me,

1 ACCEPTED SOLUTION

Accepted Solutions

Tolga_Keskin
Level 2

 

I found solution,

archive id (In VAC, locate the user's archive - properties - advanced

Select ExistsInMbx, IsManaged, Foldername, Folderpath

FROM ExchangeMbxArchiveFolderView
WHERE ArchiveVEID = '<ArchiveIDfromVAC>' AND foldername = 'archives'

This would tell you if EV detect it still in the mailbox (ExistsInMbx = 0 means no)

After i set folders ExistsInMbx to 1 i recreate profile and i can see archive folder in outlook file structure

View solution in original post

3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Are you referring to Virtual Vault or something else?

Tolga_Keskin
Level 2

No, I imported pst files to vault , when i import pst files to vault i set policy pst shortcuts locate in under the root folder of outlook with name Archive Folder. After vault upgrade archive folder lost in outlook structure but i can see archive folder in archive explorer

 

Tolga_Keskin
Level 2

 

I found solution,

archive id (In VAC, locate the user's archive - properties - advanced

Select ExistsInMbx, IsManaged, Foldername, Folderpath

FROM ExchangeMbxArchiveFolderView
WHERE ArchiveVEID = '<ArchiveIDfromVAC>' AND foldername = 'archives'

This would tell you if EV detect it still in the mailbox (ExistsInMbx = 0 means no)

After i set folders ExistsInMbx to 1 i recreate profile and i can see archive folder in outlook file structure