04-19-2012 06:16 AM
hello,
After upgrade Enterprise Vault 9.0 to version 10 some users cannot see archive folder which is imported to vault. But they can see archive folder from archive explorer. I need to add archive folder to outlook file structure again.
Pls help me,
Solved! Go to Solution.
04-19-2012 06:53 AM
I found solution,
archive id (In VAC, locate the user's archive - properties - advanced
Select ExistsInMbx, IsManaged, Foldername, Folderpath
FROM ExchangeMbxArchiveFolderView
WHERE ArchiveVEID = '<ArchiveIDfromVAC>' AND foldername = 'archives'
This would tell you if EV detect it still in the mailbox (ExistsInMbx = 0 means no)
After i set folders ExistsInMbx to 1 i recreate profile and i can see archive folder in outlook file structure
04-19-2012 06:32 AM
Are you referring to Virtual Vault or something else?
04-19-2012 06:43 AM
No, I imported pst files to vault , when i import pst files to vault i set policy pst shortcuts locate in under the root folder of outlook with name Archive Folder. After vault upgrade archive folder lost in outlook structure but i can see archive folder in archive explorer
04-19-2012 06:53 AM
I found solution,
archive id (In VAC, locate the user's archive - properties - advanced
Select ExistsInMbx, IsManaged, Foldername, Folderpath
FROM ExchangeMbxArchiveFolderView
WHERE ArchiveVEID = '<ArchiveIDfromVAC>' AND foldername = 'archives'
This would tell you if EV detect it still in the mailbox (ExistsInMbx = 0 means no)
After i set folders ExistsInMbx to 1 i recreate profile and i can see archive folder in outlook file structure