02-27-2009 09:03 AM
Hi,
I recently tried deleting an archive we were using for testing purposes and it appears to be stuck in the "marked for deletion" state. I checked the event log and saw the event id 7113 which read "The following archive could not be deleted as it contains items that are on hold, retention category does not allow deletions, or a compliance derived retention period prevents them from being deleted." I tried deleting the archve from the EV server itself as the vault admin and the archive storage folders look to be empty, but the marked for deletion state will not clear. Anyone have any suggestions on what to do? Thanks!
Seth
Solved! Go to Solution.
05-12-2009 10:38 PM
02-27-2009 09:09 AM
02-27-2009 09:14 AM
03-02-2009 01:56 PM
Hello again,
Anyone have any ideas on what is causing my archive to be stuck in the marked for deletion state? I've completely run out of options!
Thanks.
03-03-2009 07:12 PM
When Alan mentioned DA he was referring to one of our acclerator products called discovery accelerator. So if you have this installed you can create searches of mail and place certain messages on legal hold. If you have messages on legal hold which are in the particular archive that you are trying to delete then that will stop your archive from being deleted.
If you do not have DA installed then it cannot be this. What storage are you using as it could be centera retention playing a part here if you have the data stored on a centera.
If you are on NTFS then what I would do is reset your archive back to normal by changing the status in the archive table to go back to a normal state. Not in front of a system at the minute to check this but it will be obvious as all other archives will have the same value (0 I think off top of head) and the one as marked for deletion will have a different value.
Then what youu can do is setup a dtrace of the deletion process and attempt the delete again and this information to the trained eye should indicate where the deletion process is stopping. Again off top of my head I cannot remember the process but storagedelete is probably the process to dtrace.
If you are not comfortable with any of the above procedures then I would receommend opening a support case.
05-12-2009 12:33 AM
I have same problem - Archive stuck in marked for deletion state. I have changed a state of deleted archives on normal (through SQL-table) and have connected them to myself. I have found in them messages with retention category "Deny delete Items". How I can through VAC delete these archives?
EV 8.0.1
05-12-2009 10:38 PM