Archived mailbox deleted

[shaikh_mehtab]

Dear,

One of the user enabled for archiving left the company and his account was deleted and mailbox was disabled.The same user rejoined after 1 month and new AD account has been created for him and his old mailbox has been re-associated from the disconnectetd mailbox to his new AD account.

In EV archive shows associated with deleted account, hence to renable him again and provide accees to his old archives should I follow the below steps.

Disabled archiving throgh SQL.

Re-enable the archiving again on the mailbox and select the old existing archive while re-enabling.

[Rob_Wilcox1 · Accepted solution]

Pretty sure you just need to do the second step. Have you tried it?

[Pradeep-Papnai]

Hi Shaikh,

Step mentioned in Below TN should help you

How to link an old Enterprise Vault (EV) archive to a new mailbox (http://www.symantec.com/docs/TECH65019)

Regards
EV-C

[Arjun_Shelke]

Agree with Rob, if you just re-enable the user from Vault Admin console, you should be able to associate this user with existing archive. That's it.

[GabeV]

Hi Shaikh,

Question ... is the mailbox disabled for archiving? You mentioned that his account was deleted and mailbox was disabled .. if the mailbox was disabled for archiving in EV, you just need to re-enable it and select the old archive. That should be enough.

I hope this helps.

[Rob_Wilcox1]

Is there any update to this issue?

[shaikh_mehtab]

Thanks Rob,

Mailbox got re-enabled automaticcaly to it's associated archive after running the provisioning task.

Regards,

[Prone2Typos]

Hey Shaikh.

I was wondering if you needed any more on this posting or if the above posts addressed your concerns?

If you need more .. please let us know what is still outstanding. If on the other hand this is resolved for you, please note the posting with the post that appropriately addressed your concerns so that those seeking to assist people can be directed to where it is most needed.

Many thanks.