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Archives are constantly indexing event 41352

PoorAdmin
Level 6

Running EV 12.1 and I 2 archives that are constatnly indexing. The event error logged is 41352

 

 

1 REPLY 1

MichelZ
Level 6
Partner Accredited Certified

Here is the full text for search engines:

Indexing engine unreachable. Inner exception: Error in deserializing body of reply message for operation 'SearchIndex VolumeStatus'.

Now that this is out of the way, it might be something similar to:
https://www.veritas.com/support/en_US/article.000021817
and
https://www.veritas.com/support/en_US/article.000015717

I'd suggest to do the same as they mention, try a DTrace of EVIndexVolumeProcessor and try to find the reason for it.
After finding the reason, there might be a workaround for it, or you'll already have some "ammunition" to send a support case towards Veritas ;)

Cheers
Michel


cloudficient - EV Migration, creators of EVComplete.