06-13-2012 04:22 AM
Hi;
I faced with an unexpected error.
I install successfully EV and also I enable mailbox without an error. But archiving not start. And also when I tried to open EV search page its not open. I just hangs on blank screen.
Solved! Go to Solution.
06-13-2012 04:47 PM
have you tried reinstalling the EV binaries yet?
06-13-2012 04:47 AM
What is your EV version ?
Check site schedule for archiving.
Any messages in the eventlog ?
06-13-2012 04:59 AM
Version is EV 10.0.1 And also our exchange is ex 2010 all roles on same server.
I run archive task manually on selected mailbox. But no change. No files generated on related evstore folder.
And also I am not able to open http://ip/EnterpriseVault its hangs on white page.
06-13-2012 05:11 AM
Hello Cemille.
If you run deploymentscanner, is that ok?
On the EV-server itself, can you open the http://localhost/enterprisevault/archiveexplorerui.asp
From wherever you are opening the AE, can you ping the ev-server and ping via the alias?
Is IIS running fine?
As zerocool says, and errors in eventlog?
and, clarify: you state:
Version is EV 10.0.1 And also our exchange is ex 2010 all roles on same server.
I assume you have an all in one exchange server, and a SEPERATE EV-server?
Did you try a reboot
06-13-2012 05:31 AM
EV is on a separete server. And also exchage 2010 all role on same server.
This is a new installation. I restart several times. But no change.
I attached the .cab file from deployment result. This may give some clue. I look all of it but I am not able to find any error.
06-13-2012 05:54 AM
Hi cemile,
you do have issues. Check this poage for a cabfile reader. very handy:
https://www-secure.symantec.com/connect/downloads/deployment-scanner-summary-tool
What I see:
Database and installed Binary versions DO NOT Match
IIS : EnterpriseVault | AccessFlags : | Read, Script should be AccessRead | AccessScript |
Exchange Mailbox Archiving Task for EVEREST; | is set to use the site schedule which is disabled |
Default Archiving Schedule (Site Schedule)
Schedule is disabled |
I am not sure the dss works properly for EV10SP1, but I think it does. Enable schedule is your first step
06-13-2012 07:02 AM
this is a new fresh install. Is this normal.
And also do you have any idea about why the web page not open
06-13-2012 08:18 AM
if its just hanging, try doing a DTrace of W3WP and also look in your event logs to see if theres any issues in either Application or System, and may be look at configuring IIS failed request tracing and what not.
Best guess is its a security issue such as USL or firewall on the server.
06-13-2012 04:47 PM
have you tried reinstalling the EV binaries yet?
06-14-2012 01:48 AM
I made a fresh install with new machine. And its work right now.
06-14-2012 02:07 AM
Hello Cemile,
Can you mark a post as a solution?
Thanks.