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Archiving task fails to start

Kenneth_Hansen
Level 6
Partner
Yeat again need of som experts :)
One of my installations started to fail in a bit strange way her last week.

Setup
EV 7.5 SP5 on a windows 2003 SP2 server.
2 X exchange 2007 CCR cluster on Windows 2008.
SQL 2005

Sins this setup contains 2 targets there are of cource 2 archiving tasks. One uses Vault service account and vault  service account mailbox to connect, the other uses vault service account and a different system mailbox.
System been up and runnig for a few months no problem until one archiving task started to fail. The arciving task that is failing is the on using a different system mailbox than the vault service account.
Deploiment scanner report al to be ok regarding valut service account right on exchange system.

Error message in EV logs:
Archiving task event ID 2256,3305 and 3377.

Error 3305 indicates there is something wrong with the system mailbox,  hiden, disabled and so on. I am able to log on to a computer using this account and use the email. Email adress is not hiden.
Error 3377 indicates ConfigureMsgService is not able to contact Global Catalog server, Ive tried to spesify GC server under Domain properties but it does not help.

Also tried to setup a new system mailbox on cluster and let the failing archiving task use this one, does not help. Stil fails.
Can this be a problem related to SQL? If so how can I verify?
1 ACCEPTED SOLUTION

Accepted Solutions

Kenneth_Hansen
Level 6
Partner
For some strange reason it seems the problem resolved it selv.
Task is starting now, and now errors.
Beats me, but will do some testing.

Thanks :) 

View solution in original post

4 REPLIES 4

Wayne_Humphrey
Level 6
Partner Accredited Certified
Would it be possible to get a dtrace of one of the tasks on start up?

Stop both tasks, set the one task to use only 1 thread not 5, enable tracing and start the task up. once it fails and you get the above errors, stop the trace and post it here please.

MichelZ
Level 6
Partner Accredited Certified
Yes, I think dtracing would be good.

Cheers

cloudficient - EV Migration, creators of EVComplete.

Paul_Grimshaw
Level 6
Employee Accredited Certified
try closest gc registry key. Google it for details.

Kenneth_Hansen
Level 6
Partner
For some strange reason it seems the problem resolved it selv.
Task is starting now, and now errors.
Beats me, but will do some testing.

Thanks :)