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Attachments dosent show

hystad
Level 4

Hey. 

Ive noticed that users that havent used addon, cant see the attachments. Is this the case?

I got addon installed and i can open attachments and everything is working fine for me. So i was just wondering if somebody know if thats the diffrence.

1 ACCEPTED SOLUTION

Accepted Solutions

JesusWept3
Level 6
Partner Accredited Certified
In order for a shortcut to be opened and retrieved from the EV server you must have the EV client installed otherwise you will just see the shortcut The only other option without having the client installed is to use archive explorer or browser search
https://www.linkedin.com/in/alex-allen-turl-07370146

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2 REPLIES 2

JesusWept3
Level 6
Partner Accredited Certified
In order for a shortcut to be opened and retrieved from the EV server you must have the EV client installed otherwise you will just see the shortcut The only other option without having the client installed is to use archive explorer or browser search
https://www.linkedin.com/in/alex-allen-turl-07370146

hystad
Level 4

Thought so.Thanks for the answer!