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Authentication Prompt after User Migrated to new Domain

We're currently in the process of migrating from Domain X to Domain Y, starting with our User/Computer Accounts.  Our Exchange and EV Servers will eventually be migrated, but for now they are in Domain X.

In testing I've come across an issue where once I've migrated a user account from X to Y everything on the Exchange front works fine, and all messages are available.  When the user tries to open an Archived message they are prompted for their user details.... when they enter them in (DomainY\Username) the message opens without issue.  Until they close Outlook they are no longer prompted, but if they close Outlook and reopen they are again prompted on the first Archived message.

Can anyone stear me in the right direction?

Thanks
1 Solution

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Accepted Solution!

You might check the entries

You might check the entries for your EV servers in your Local Intranet sites in IE on the client PCs.  If they aren't already, the entries for your EV servers will probably need to be entered as FQDNs.

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3 Replies
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Accepted Solution!

You might check the entries

You might check the entries for your EV servers in your Local Intranet sites in IE on the client PCs.  If they aren't already, the entries for your EV servers will probably need to be entered as FQDNs.

View solution in original post

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Are the users prompted for

Are the users prompted for their credentials when they open Outlook?

Is the vaultsite alias and evservers fqdn in the local intranet zone?

LOL!  CR got me by 25 secs!

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Thanks Guys

Whats the old addage...... if you want something done right you should do it yourself??

Just double checked and this hadnt been added into the GPO in the new Domain.

Thanks again