Can I upgrade from EV 11.0.1 directly to 12.3.1?

[kevin_mcbride]

I am preparing to upgrade our Enterprise Vault environment, and I was looking for version 12.3 to download. I am not seeing the download for 12.3, but see the download for 12.3.1. In the notes for 12.3.1, it says Do not upgrade to Enterprise Vault 12.3 and then immediately install Enterprise Vault 12.3.1, and that you need to run the database upgrade for 12.3 first. Can I go directly to 12.3.1 or do I need to find the 12.3 download?

[plaudone1]

Hi,

12.3.1 is a minor version so the server would first have to be upgraded to the major 12.3.0 version.  Then you must run the Start-EVDatabaseUpgrade PowerShell script from the EV Management Shell.  Once completed you can upgrade to 12.3.1. 

Regards,

Patrick 

[GertjanA]

Hello,

You should have received an email from Veritas with information about 12.3 being available (last year somewhere). That mail should have a link to a site where you can download the upgraded license, and the installation files.

That is, if you are entitled to 12.3 version (i.e. support and maintenance contract in place).

See https://www.veritas.com/support/en_US/article.100040083