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Cannot delete Indexing Verify/Rebuild tasks.

OldEmployee
Level 5

We have a few Indexing rebuild/verify tasks we are trying to remove. But everytime I try to remove these tasks, we get the message.

 

The subtask 'user' could not be stopped.

Reason: Task Controller service is not running on server

'server'.

 

The Indexing server for these tasks are not production servers. I moved the Indexing location to a different server as well, but still unable to remove the tasks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

OldEmployee
Level 5

Added closed index location to the non prod servers.

Followed the Reset 64-bit indexing article and after this the tasks and services were removed.

View solution in original post

2 REPLIES 2

ChrisLangevin
Level 6
Employee

The tasks are correlated to a particular server, separate from whatever server hosts the indexing locations. To reassign the tasks to another server, you will need to make some changes in the EnterpriseVaultDirectory database. Please open a support case so we can walk you through the necessary changes.

OldEmployee
Level 5

Added closed index location to the non prod servers.

Followed the Reset 64-bit indexing article and after this the tasks and services were removed.