Cannot disable a mailbox for archiving despite seeing ID 2204

[rasobey]

All,

I am trying to disable some mailboxes for archiving. I run through the wizard to do it, and at the end I see that disabling was successful. However, if I run the disable mailbox wizard a second time (30 seconds, 5 minutes later, it doesn't matter) I see that those mailboxes are still available to be disabled.

The event log ID 2204 is showing up ("Archiving has been disabled for mailbox <DN>") so something is working correctly.

Do I need to disable mailboxes for archiving /before/ removing them from the provisioning group target? I wouldn't have thought so, but I'll go away and check that. Seems like a bug to me if it's true..

Thanks

Richard

[AndrewB]

Do they still show up if you zap them?

[PJuster]

Hi,
What version of EV are you using ? I've not heard of this before what happens if you close the VAC and reopen it ? it does sound like an displaying problem if the event log is to be believed.

If you run the following query

use enterprisevaultdirectory
select mbxalias, mbxarchivingstate
from exchangemailboxentry
order by mbxarchivingstate

a disabled account should have an mbxarchivingstate = 2

[rasobey]

 I'm not sure how to zap something - I was watching during a remote session but I can't remember the procedure. The mailbox is disabled now anyway after I put the user back into the target for the provisioning group. No idea if that's what caused it to work though, more testing required!

[rasobey]

 Thanks for that info Paul. I'm sure I closed the VAC and tried again. I certainly hit refresh a few times :) Anyway, the particular mailbox is now disabled after I put the user back in the provisioning group, but I don't know for sure if that fixed it. More testing is required!

Edit: Oops: 8.0 SP2

Edit 2:Ok, I've disabled my own mailbox for archiving having FIRST removed myself from the provisioning group and run the provisioning task. I have a 1 in the mbxarchivingstate column but the event log said my mailbox was disabled.

What does 0 and 1 mean? I'll search anyway..

[Wayne_Humphrey · Accepted solution]

Hi Rasobey,

:: Archiving State
0 - Not Enabled
1 - Enabled
2 - Disabled
3 - Re-Link
 
:: Exchange State
0 - Normal
1 - Hidden
2 - Deleted

--wayne