I get a popup error message immediately after I kick off the Symantec Enterprise Vault OWA 2003 Extension.msi installation program.
This is the error:
Product: Symantec Enterprise Vault OWA 2003 Extensions -- Symantec Enterprise Vault OWA 2003 Extensions requires Exchange 2003 with Outlook Web Access to be installed.
I run the installation as the Exchange administrator on the Exchange server, but I tried also as the ev service account, and even as local Administrator. Same popup.
It's really weird since on the same server I login into OWA for all users, Outlook clients are working, EV is archiving without problems, the EV Web Access is working so that I can query the archived items.
The Exchange server and the EV server are installed for test purposes on the same machine. EV is version 8.0 SP1.
Any hint about how I can investigate further this issue?
Thanks for this tip. I'm quite new to Exchange administration, I *thought* I'd installed the SP1 but it seems that the SP1 is not there!
If I look into the properties of the Exchange server as reported in the ESM, it's a 6.5 build 6944.4, which correct me if I'm wrong should be an Exchange 2003 RTM
So, shall I try to install again the SP1?
One thing I don't understand from your reply is that you mention two versions of Exchange. But I have only 1 Exchange installed on the server. On the same server I installed also the EV, for testing purposes. Am I missing anything important here?