EV 6.0 SP3 environment - Full EV client - Windows XP/Outlook 2003
Have a number of users with user/machine accounts in Domain A and mail accounts (including EV servers) in Domain B. There are NO trusts. Users can search/view/retrieve archived items from Search and AE after entering credentials with no problem. However, when they try to manually vault an item, they get an Access Denied error message. The current workaround is to use OWA.
I believe this may be attributed to the behavior of DCOM, which the full client utiIizes. Need to confirm this is so and no other workaround outside of using OWA.
easiest way to test it is to turn on the self-install functions at the advanced email policy settings, then sync all the mailboxes. If it suddenly begins to work, then you know the root cause is close to the dcom vs http issues.