I have this problem with a few users in our company, When they try opening an archived item, they se only the shortcut, however if they try forwording the message (without opening) they see the full mail in the message window. Archive explorer works fine
I know this is a permission problem in the registry, couse i tryed giving the user full permitions on the REG and it solved the problem.
We have Outlook2003 SP1, and the user tries to open his own staff...
In any case I have some more diagnostics for this problem but still no solution:
I checked the forms folder in the user's local settings folder, and I saw that the forms aren't there. I have the FORCEFORMRELOAD key set to 1, I tried coping them manually, and I also tried installing the forms locally but with no success!!
It seems as the user is unable to read the forms from the Organizational forms folder for some reason. If I set him as a local admin it solves the problem. Just to remind, that the problem is locally on his computer!! If i open his profile on another machine everything works fine.