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Cant restore email from EV in Outlook

alokin123
Level 0

We are running exchange 2010 with EV version 9 ( i know its an old version)

We have been having a lot of issues recently with the outlook client trying to un-archive an email.

On a workstation it comes up and says" Could not restore the item due to a server error". It happens more often than not. Can anyone advise what i can check on the server?

 

I see a whole bunch of these on the server:

An error has been reported by ConfigureMsgService.  It may be due to a problem contacting a Global Catalogue Server.

Exchange Server: XXXXXX57
Mailbox: SMTP:EnterpriseVault.SystemMailbox57@domain.com.au
Error: 0x8007000e 

 

Message dispenser will suspend processing for 10 minutes due to a recoverable error

Task: Exchange Mailbox Archiving Task for XXXXX

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