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Changing domain account for archived enabled mailboxes.

Danish_A
Level 4

Dear,

 

We have users enabled for archiving on EV 10.0.4, we have to changes users domain account and re-associate the mailbox to the new account.

How about EV, do we need to make any changes so that archiving for the users are not affected after changing  their domain account.

 

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

You should disable the users you are going to change, make the change, and then re-enable the user and choose the existing archive.

If the enable errors out you might have to remove the entry for the old account from the ExchangeMailboxEntry table in the EnterpriseVaultDirectory database.  

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3 REPLIES 3

Danish_A
Level 4

Dear Rahul,

 

We are not moving users across the the forest.

We have changing only few users domain account within same doamin .

Regards,

RahulG
Level 6
Employee

refer http://www.symantec.com/business/support/index?page=content&id=TECH57014

Edit 

http://www.symantec.com/business/support/index?page=content&id=TECH65019

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

You should disable the users you are going to change, make the change, and then re-enable the user and choose the existing archive.

If the enable errors out you might have to remove the entry for the old account from the ExchangeMailboxEntry table in the EnterpriseVaultDirectory database.  

View solution in original post