Changing the System Mailbox - EV9

[lukassc]

I whant to change the system mailbox from the VAC on the Mailbox task. When I clic on "Browser" this error appear.

Could not read mailbox information from AD

Ensure that the target exchange server hosts an active mailbox database

Error: There is not such object on the server

I don't know what that mean... The archiving work just fine, I can Sync all the mailboxes... but I can't change the system mailbox.

Any ideas?

[AndrewB]

do you have an active database on the exchange server the task is pointing to?

[lukassc]

But is an Exchange 2003, how do I check that?

[AndrewB]

that's strange. the message had verbiage eluding to Exchange 2010. if you have 2003 then that's not the case. you can try deleting the task and recreating it.

[CFreeX · Accepted solution]

Are you login as VSA? If this is a production server, I would get the dtrace before you recreate the task.

[GertjanA]

On the EV-server, login as VSA, create a mail-profile and target that system mailbox. Does that open in Outlook?

Is the mbx hidden?

[chetan_k32]

Hi,

Please read the below artical.

http://www.symantec.com/docs/TECH163084

thanks

Chetan

[lukassc]

We use a Power Administrator a let us choose the system mailbox. We were Exchange administrator, look like is useless