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Client-driven PST migration "awaiting user response"

Ben_Shorehill
Level 4
Partner Accredited Certified

Hello all,

I am configuring client-driven PST migration. My client's PSTs are all popping up in the console as expected. However, they are not migrating automatically as expected. They are all stuck with the status: Awaiting user response.

If I go to the outlook add in, I can submit them but I want this to happen with no user intervention. Is there a way to configure this or do I need to use Locate/Collect/Migrate to achieve this? I thought that historically the client-driven migration worked automatically? Has this changed?

EV 10.0.4.

1 ACCEPTED SOLUTION

Accepted Solutions

A_J1
Level 6
Employee Accredited Certified

Yes, you can do it..

Please uncheck Allow PST submission in the PST Migration Policy under Migration Tab.

 

View solution in original post

4 REPLIES 4

A_J1
Level 6
Employee Accredited Certified

Yes, you can do it..

Please uncheck Allow PST submission in the PST Migration Policy under Migration Tab.

 

A_J1
Level 6
Employee Accredited Certified

Hi

Check the Screenshot..

 

 

PST.png

 

Once you unchek the Option "Allow PST Submission" mentioned in the above screenshot..

You need to synchronize all the Users for changes to take affect for all the users.

Also once you can close and re-open the outlook you want find the PST option anymore on the Outlook Addin

Regards,

A_J

Ben_Shorehill
Level 4
Partner Accredited Certified

Thanks for the quick responseA_J. That did the trick.

A_J1
Level 6
Employee Accredited Certified

My Pleasure :)