I'm trying to define an archiving target in Enterprise Vault, but I keep getting this error:
"Failed to save or update details for folder 'FolderName' in the Directory Service.
Could not mark the folder with File System Archiving information. Access is denied."
I've been searching the KB but I've only found those two articles which don't seem to apply to my case:
The EV Directory Service seems to be running, according to Windows Service manager. Is there possibly any other service I should be looking at? Or perhaps a firewall rule... any help?
Are you sure that the EV admin account has proper permissions on the folder to be archived? Did you install a FSA agent on the file server or is this agentless archival?
Just double check your scenario with the related one in the admin guide on pages 43-46 & 172-176. The guide is for version 11.0, if your version is different you may need to check out the same.