01-15-2010 01:39 PM
Solved! Go to Solution.
01-15-2010 01:50 PM
1) Obtain the production id for the case export:
Select *From tblProductionWhere Name = ‘enterthename’Prior to running the next query verify that the following is true for tblProduction:
The the production ID, the StatusID is 55, the ExportPSTStatus is 92, and the ReportProducedStatus is set to 80. Next, edit the following query to contain the proper path information, casename and run the query.
exec sp_ProductionReportUpdate @ProductionID=8,@Status=82,@Info=N'HTML report(s) "F:\cases\general\rob1dcx\rob1dcx*.html" produced<BR>TAB report(s) "F:\cases\general\rob1dcx\rob1dcx*.txt" produced<BR>'
If the logs are not created after the above SQL query has been executed then restart the Enterprise Vault Accelerator Manager Service
You may need to make changes to the directories above to meet your environment
01-15-2010 01:47 PM
01-15-2010 01:50 PM
1) Obtain the production id for the case export:
Select *From tblProductionWhere Name = ‘enterthename’Prior to running the next query verify that the following is true for tblProduction:
The the production ID, the StatusID is 55, the ExportPSTStatus is 92, and the ReportProducedStatus is set to 80. Next, edit the following query to contain the proper path information, casename and run the query.
exec sp_ProductionReportUpdate @ProductionID=8,@Status=82,@Info=N'HTML report(s) "F:\cases\general\rob1dcx\rob1dcx*.html" produced<BR>TAB report(s) "F:\cases\general\rob1dcx\rob1dcx*.txt" produced<BR>'
If the logs are not created after the above SQL query has been executed then restart the Enterprise Vault Accelerator Manager Service
You may need to make changes to the directories above to meet your environment
01-15-2010 01:52 PM
01-15-2010 01:53 PM
01-15-2010 02:07 PM
01-15-2010 02:43 PM
01-16-2010 10:01 AM