DA8 error 100 in eventlog - fix someone?

[GertjanA]

Hello all,

I have an issue on a DA-server. Someone has deleted a case that had items on hold. I now have event 100 continiously logged in the eventlog. This is a known issue (http://www.symantec.com/docs/TECH78231) but there is no fix/solution yet.

Does anyone know of a workaround? An SQL query that will resolve this?

I logged a case for this, but if anyone has a working solution, please let me know.
 

[Maverik · Accepted solution]

Hi Gertjan,

Having investigated this there does appear to be no workaround. If you email me your case number I will try and speak with the engineer that has the case and we should be able to tell you more.

[GertjanA]

Hi Don,

I opened the case this morning, no contact with an engineer has taken place yet, but I logged it with a sev 3. Case-id = 412-918-337

I am not sure if the case has been assigned yet, but as functionality is not (yet) affected, it is not very critical. It would be nice to be able to get rid of the event's.

Thanks for you help here.

Gertjan

[Liam_Finn1]

Gertjan,

Restore the DA Database that will bring back your case. You have a few issues with deleting the case. Once that is done you then can release the holds on the case and delete it cleanly

[GertjanA]

Thanks Liam.

[GertjanA]

TSE contacted me and has me run some queries. Hopefully we can resolve this without restoring the databases.

Closing thread.