01-19-2018 04:31 AM
Delete Shortcuts Is Not Working Correctly
I made the configuration to delete the shortcuts, but it is not working, I do not know why. I need all shortcuts to be excluded.
I've used this procedure: https://www.veritas.com/support/en_US/article.100021737
My environment is a laboratory. I've archived all my emails in a single day, it's the same lab. And I did the above setup, but I do not understand why the shortcuts are not excluded.
Is the date that was archived used as a parameter to delete the shortcuts?
Or is the date the email was received?
Missing something in the configuration?
Solved! Go to Solution.
01-19-2018 05:19 AM
Hi Tiago,
1. Have you synchronized the mailboxes after modifying the policy?
2. Have you run the Archiving task in shortcut processing mode?
Note that the age of a shortcut is based on the date it (the shortcut) is created.
01-19-2018 05:19 AM
Hi Tiago,
1. Have you synchronized the mailboxes after modifying the policy?
2. Have you run the Archiving task in shortcut processing mode?
Note that the age of a shortcut is based on the date it (the shortcut) is created.
01-19-2018 05:22 AM
1. Have you synchronized the mailboxes after modifying the policy?
Yes.
2. Have you run the Archiving task in shortcut processing mode?
Yes.
Note that the age of a shortcut is based on the date it (the shortcut) is created.
Ok, thank you;
01-19-2018 05:25 AM
You are welcome, Tiago. Also, make sure the policy is assigned to the right provisioning group (+ check the order of the provisioning groups).