Delete items with Discovery Accelerator

[GeorgeM]

Hello, I would like to know if it's possible to delete permanently items with Discovery Accelerator?

If not. Does exists another method to delete anything from Journaling?

thanks in advance

[TonySterling]

No, DA does not delete items from the Archive.  You can allow storage expiry to run to remove items from the Journal archive or use the Web Search to locate items to delete.

Regards,

[GeorgeM]

Thanks for the immediate answer. I'm also trying to delete messages with web search and the following message arrived "The deletion of the item is not currently permitted".

Message Edited by GeorgeM on 02-24-2009 11:37 AM

[TonySterling · Accepted solution]

What version of EV are you running? 

Check the following: 

To verify Site Settings
1. Open the Vault Administration Console
2. Go to the Site properties and select General tab
3. Verify that the option "Users can delete items from their archives" is enabled.

To verify the retention category
1.  Expand to the Retention Categories
2.  Right click on each retention category and select properties
3.  Verify that the option "Prevent deletion of archived items in this category" is not checked
4  Synchronize all mailboxes from the Synchronize tab on each Exchange Mailbox Archiving Task
5. Open a command prompt and type IISRESET

Now check and see if the item can be deleted.

[GeorgeM]

Thanks! I already done these steps but the same message appears.

The version of EV is 2007 SP3. cluster 2-1 failover and native connection with emc centera. Pea file is ok with permissions Read-write-delete.