03-12-2015 07:55 AM
Hello,
Somewhat weird problem:
Deleted user entry from database using query:
USE EnterpriseVaultDirectory
DELETE
FROM ExchangeMailboxEntry
Where MbxDisplayName = 'Lastname Firstname'
Put the vault of this user to Deleted state using VAC.
For a while the 7113 event started to show:
Following archive could not be deleted as it contains items that are on hold, or their retention category does not allow deletions, or a compliance device retention period prevents them from being deleted.
Archive Name = Lastname Firstname
Archive Entry Id = ***************************************************************
Total items on hold = 6359
Now that I investigated this issue after several weeks:
- There is no entry for this user in the Directory database
- The archive has vanished from the list of archives in VAC
BUT this event is still occurring in the event log and this query produces a result:
USE EnterpriseVaultDirectory
SELECT * FROM Archive
WHERE ArchiveStatus = 4
It produces a row with this user info...
This article would possibly been useful if the archive still existed in the VAC archive list but it's not there:
http://www.symantec.com/docs/TECH178002
What do I do to get rid of the event 7113 now that the archive itself appears to be already be deleted...?
EV version is 11.0.1
Sani B.
Solved! Go to Solution.
03-12-2015 03:30 PM
well if the items are on hold, you shouldn't be trying to get rid of the archive?
i mean there has to be the archive still there if the event is continually being shown
03-12-2015 03:30 PM
well if the items are on hold, you shouldn't be trying to get rid of the archive?
i mean there has to be the archive still there if the event is continually being shown
03-12-2015 10:38 PM
Hi,
Couldn't find it on the list having the archives organized by name, but after checking by status I saw it.
"Them little mistakes you do while rushing into things..."
Sani B.