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Deleting shortcuts ev 7.5 not running

Celtic
Level 5
Partner

Hi,

I want to delete all shortcuts in users mailboxes. I said the deletion schedule to start today at 13:00 and it ran as expected. However I now want to run it again as and have set the times to run but it has not run since its initial run at 13:00 today. Is there something in a config file somewhere that only allows prehaps the schedule to run every so many hours or attempts? Or is there something else wrong?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

JesusWept3
Level 6
Partner Accredited Certified

ok so shotgunning it, a restart of the admin service will definitely do it, unless its something like 3am instead of 3pm?

So try setting the new time, restarting the admin service and try again.
In EV9 the schedule no longer exists, it just runs when the task runs unfortunately

https://www.linkedin.com/in/alex-allen-turl-07370146

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4 REPLIES 4

JesusWept3
Level 6
Partner Accredited Certified

have you tried restarting the task controller? it could simply just be cached time

https://www.linkedin.com/in/alex-allen-turl-07370146

Celtic
Level 5
Partner

Yes and no joy :(

JesusWept3
Level 6
Partner Accredited Certified

ok so shotgunning it, a restart of the admin service will definitely do it, unless its something like 3am instead of 3pm?

So try setting the new time, restarting the admin service and try again.
In EV9 the schedule no longer exists, it just runs when the task runs unfortunately

https://www.linkedin.com/in/alex-allen-turl-07370146

Celtic
Level 5
Partner

My bad,should have been using 24hr time :) Thanks Jesuswept2